Supply Chain Management We provide end‑to‑end visibility across your supply chains
Our software solution delivers end-to-end transparency across your supply chain and centrally manages the flow of goods, information and funds – enabling faster decisions, less manual effort and improved on-time delivery.
Why supply chain management matters for your business
More and more companies are recognising the benefits of an efficient supply chain. Shorter delivery times, better availability and the early identification of bottlenecks are not only seen by your customers as good service, but also help you reduce risk and lower costs.
Features
Features overview
Comprehensive
All your transport service providers brought together on one platform. Standardised shipment statuses improve traceability.
Efficient
A standardised structure and consistent terminology across every connected service provider. Learn it once and use it confidently everywhere.
Transparent
Integrate external supply chain partners automatically. No manual data transfer required.
Manageable
Insights through management dashboards. Customise your own dashboards and reports to suit your needs.
Functions
Functionality
- Transparent visibility of your supply chain through the consolidation and presentation of data from different systems and service providers.
- Keep track of your shipments with Track & Trace – manage, analyse and monitor them with ease.
- Even with high shipment volumes, everything remains clear and manageable. Visibility into individual process steps allows you to intervene manually or automatically and optimise workflows.
- Easily provide data to external stakeholders, such as suppliers, manufacturers, service providers and customs authorities.
- If you already use one of our customs processing solutions, data can be transferred easily to the SCM system for further processing.
- Track every change seamlessly with a full history function.
Optional features
- Anonymous Tracking
Your customers can track shipments via a central system, for example embedded on your website without a login. - Easy Invoice Process
Check freight forwarders’ invoices digitally for accuracy. - On Time Delivery Tracking
Automatic analysis of your freight forwarders’ actual delivery times. Monitor the punctuality of each individual partner with precision. - Paperless Pickup
Efficient paperless self-collection of shipments via mobile devices. Minimise errors and speed up the collection process. - Manual Shipment Tracking
Enable digital traceability even for service providers without a digital system. - Shipment Notification Management
Use notifications to trigger follow-up actions. These are sent automatically when a defined status is reached.
Technical functionalities
- HTML5 web application, supporting Firefox and all Chromium-based browsers, including Chrome, Microsoft Edge, Opera and Brave
- Service-oriented architecture (SOA) for flexible integration into existing system landscapes
- Multilingual user interface (DE / EN)
- Connection and processing of a wide range of data formats via a central data hub
- Native integration of your shipments from our electronic customs clearance solution
Video
Workflow
FORMAT‑SCM data flows at a glance
FAQ
Frequently asked questions
What is FORMAT SCM and how does it support organizations?
FORMAT SCM provides an integrated solution that captures and manages all elements of the supply chain—from goods logistics to information and cash flows. Through an end-to-end perspective, companies can optimize processes, reduce costs, and enhance performance by making targeted interventions in individual workflows.
How does FORMAT SCM facilitate the integration of external partners without manual data handover?
The system integrates external stakeholders—such as suppliers, manufacturers, and customs authorities—into the supply chain through automated, personalized data provisioning. This connectivity eliminates the need for manual data entry, reducing errors and increasing collaboration efficiency across all partners.
How does FORMAT SCM meet modern supply chain management requirements?
FORMAT SCM is built on modern technologies:
- A web application leveraging HTML5 ensures seamless usability without additional browser plugins.
- High browser compatibility (Chrome, Firefox, Safari, Edge) and multilingual support enable international deployment.
- Flexible dashboards and reporting further support management by providing detailed, location‑independent, real-time insights into processes.
To what extent does the end-to-end view of goods flows enable flexible and process-optimized control of operations?
Through company-wide networking of all process steps, users gain an end-to-end overview. Detailed insight into every stage of the supply chain enables both manual and automated interventions, allowing processes to be quickly adjusted and optimized.
How does FORMAT SCM ensure transparency in the supply chain?
The system enables automatic setup and delivery of notifications as soon as a defined status is reached. In addition, FORMAT SCM offers personalized shipment tracking that allows customers to view the status of their shipments in real time—enhancing traceability and trust.
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