Information in accordance with Sec. 5 TMG [Telemedia Act]:
FORMAT Software Service GmbH
Robert-Bosch-Straße 5 (Entry C) - 63303 Dreieich
Phone: +49 6103 / 9309-0
Fax: +49 6103 / 9309-9999
Entry into the commercial registry. Registry court: Offenbach – registry number: HRB 32191
VAT ID: VAT ID number in accordance with Sec. 27a VAT Act. DE113548293
Responsible for the content of this page in accordance with Sec. 55 para. 2 RStV [Interstate Broadcasting Treaty]:
Horst Scharf, Malcolm Howlett
Robert-Bosch-Straße 5 (Entry C)
Exclusion of liability (Disclaimer)
Liability for content
As a service provider, we are responsible in accordance with Sec. 7 para. 1 TMG for our own content on these pages under general laws and regulations. In accordance with Sections 8 to 10 TMG, as a service provider we are, however, not obligated to monitor third party information which has been transferred or which we have saved, or to search for circumstances that would provide an indication of illegal activity. This does not affect our obligations to remove or block the use of information in accordance with general statutory regulations. Any liability in this regard shall, however, only be possible after we become aware of a concrete legal violation. If we do become aware of such legal violations, we will remove this content promptly.
Liability for links
Our website includes links to external third party websites, over whose content we have no influence. Therefore we are also not able to provide a guarantee for said third party content. The providers or operators of linked pages are responsible for their content. Linked pages are reviewed at the time the link is created for possible legal violations. We were not aware of any illegal content at the time the link was created. However, without concrete indications of a legal violation, we are not able to provide ongoing control of the content of linked pages. If we do become aware of legal violations, we will remove such links promptly.
The content and works on this page created by the page operator are subject to German copyright law. Duplicating, editing, distributing and all types of use beyond the limits of copyright law require the written approval of the author or creator of said content. Downloads and copies of this page are only allowed for private use, not commercial use. Insofar as content on this page was not created by the operator, third party copyrights have been taken into account. In particular, third party content has been designated as such. If you still become aware of a copyright violation, we request that you inform us of it. If we do become aware of legal violations, we will remove such content promptly.
Data protection reference
Data protection declaration by FORMAT Software Service GmbH:
FORMAT Software Service GmbH is pleased about your visit to our internet appearance and the interest in the enterprise as well as our products and services.
For FORMAT Software Service GmbH, dealings with your personal data have high priority. With the following statements, we would like to let you know when we collect which data and how we process them and also explain your rights towards us.
To do justice to the data protection directives, we have taken extensive technical and organisation measures in order to ensure that your personality right has been protected by us and also by external service providers of the website.
So that our data protection declaration always fulfils the legal directives, we occasionally adapt it, in order to enable the implementation of new technologies. For this reason, it is worthwhile reading through it occasionally.
What are personal data?
Personal data means all information which may manifest a relationship to who you are (e.g. surname, first name, e-mail address, IP address…).
1. Who is the controller?
In the sense of data protection legislation, in particular the European General Data Protection Regulation (GDPR) and the new version of the Federal Data Protection Act (BDSG-new), as the operator of the https://www.formatsoftware.de/ website, FORMAT Software Service GmbH is the controller in dealings with the users' personal data (hereinafter: "We").
FORMAT Software Service GmbH
Robert-Bosch-Straße 5 (Entry C)
D - 63303 Dreieich
Telephone: +49 (0)6103 / 9309-0
Telefax: +49 (0)6103 / 9309-9999
You can reach our external data protection coordinator under:
Am Lerchenberg 15
Telephone: +49 (0)6074 - 3709395
2. What are your rights?
According to Art. 15 GDPR, you have the right to information about the personal data concerning you which are collected, stored and used by us.
According to Art. 16 GDPR, you have the right to demand a confirmation from the controller (FORMAT Software Service GmbH) about the personal data which are processed and, in the event of incorrect data, to rectify them. As well as the completeness of incomplete data.
According to Art. 17 GDPR, you have the right to erasure of your data stored by us.
According to Art. 18 GDPR, you have the right to restriction of the data processing, insofar as we are not allowed to erase your data on the basis of statutory duties.
According to Art. 21 GDPR, you have the right to objection to the processing of your data by us.
According to Art. 20 GDPR, you have the right to data portability to the extent that you have consented to data processing or have concluded a contract with us.
For the right to information (Art. 15 GDPR) and the right to erasure (Art. 17 GDPR), the restrictions according to §§ 34 and 35 BDSG-new apply. In addition, you have a right to complain to a data protection supervisory authority (Article 77 GDPR in conjunction with § 19 BDSG-new).
Your competent supervisory authority is based on the federal state of your residence, your work or the assumed breach. A list of the supervisory authorities (for the non-public sector) with addresses can be found under https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html (A click on the link forwards you to the site of the BfDI (Federal Coordinator for Data Protection and Freedom of Information).
You can withdraw a consent for the processing of personal data informally towards us at any time with an effect for the future.
Right to objection to processing of data for purposes of direct advertising
In individual cases, we process your personal data in order to undertake direct advertising. You have the right to make an objection to the processing of personal data concerning you for the purpose of such advertising; this also applies to the profiling to the extent that it is connected with such direct advertising.
If you object to the processing for purposes of direct advertising, we shall no longer process your personal data for these purposes.
Please remember that withdrawal of declarations of consent granted to us before validity of the General Data Processing Regulation, i.e. before 25 May 2018, still apply.
You can exercise any of these rights under our data protection coordinator's aforementioned contact data.
3. For which purpose and on which legal foundation do we process the data?
We process the aforementioned personal data in compliance with the statutory data protection requirements applicable in the case in question. Processing is lawful if at least one of the following conditions has been fulfilled:
a. On the basis of your consent (Art. 6 subsection 1a GDPR)
To the extent that you have granted us consent for processing of personal data for certain purposes (e.g. forwarding of data in the group of companies, use of the data for marketing purposes). A consent granted can be withdrawn at any time with an effect for the future. This also applies to a withdrawal of declarations of consent which were granted to us before the 25.05.2018.
b. For fulfilment of contractual duties or for implementation of pre-contractual measures (Art. 6, subsection 1b GDPR)
We process data so that we can comply with our contractual duties for the rendering of services for our customers or also for implementation of pre-contractual measures taken on request. The purposes of the data processing result primarily from the specific service/product and can, amongst other things, entail analyses of requirements and consultancy. The further details on the purposes of data processing can be seen from the contractual documents and General Terms and Conditions of Business.
c. On the basis of statutory requirements (Art. 6 subsection 1c GDPR) or in the public interest (Art. 6 subsection 1e GDPR)
FORMAT Software Service GmbH is subject to various legal obligations, which means statutory requirements (e.g. commercial and fiscal law archiving periods according to the German Fiscal Code and the German Commercial Code). Amongst other things, the purposes of the processing also entail fulfilment of fiscal law control and reporting duties and also risk assessment and control in the enterprise.
d. As part of a balancing of interests (Art. 6 subsection 1f GDPR)
To the extent necessary, we process your data over and above the actual fulfilment of the contract to safeguard justified interests or third parties. Examples are:
- prevention of crimes
- ensuring IT operation and IT security
- advertising or market and opinion research, to the extent that you have not objected to use of your data
- establishing legal claims and defending them in legal disputes
- consultation of and exchange of data with credit agencies
4. How long are your personal data stored?
Your personal data are only stored as long as is necessary for the fulfilment of our contractual and statutory duties.
If the data are no longer necessary for fulfilment of contractual or statutory duties, they are regularly erased, unless a limited-time and restricted further processing is necessary for the following purposes:
- fulfilment of commercial and fiscal law archiving periods: we refer to the German Commercial Code and the German Fiscal Code. The periods stipulated there for archiving amount to up to 10 years.
- maintenance of evidence within the framework of statutory barring directives. According to § 195 et seq. of the German Civil Code, the regular period for barring is 3 years, in certain circumstances up to 30 years.
- compliance with telecommunication law storage duties according to the German Telecommunications Act (TKG) and further acts.
5. Which general information is collected when our website is visited?
As soon as you access our website, generally necessary information is automatically collected by means of a cookie. This information (server log files) contains, for example:
- IP address used (for the functionality of the website)
- time of the access
- website visited (sub-site)
- quantity of data transmitted in bytes
- source/reference from which you have reached the site
- browser used
- operating system used
This is exclusively information which does not permit any conclusions about who you are.
This information is technically necessary in order to supply the content of websites requested by you correctly and is urgently needed when the internet is used. It is in particular processed for the following purposes:
- ensuring an unproblematic set-up of the website connection,
- ensuring an unproblematic use of our website,
- evaluation of the system security and stability and
- for further administrative purposes.
Processing of your personal data is based on our legitimate interests from the aforementioned purposes for data collection. We do not use your data in order to draw conclusions about who you are. The recipients of the data are only the controller and, if applicable, commissioned processors examined by us.
Anonymous information (pseudonymisation according to Art. 4 subsection 5 GDPR) of this kind is possibly evaluated statistically by us in order to optimise our internet appearance and the technology behind it.
6. What are cookies and how do we use them?
Like many other websites, we also use so-called "cookies". Cookies are small text files which are transmitted to your hard disk by a website server. In this way, we automatically receive certain data such as IP address, browser used, operating system and your connection to the internet.
Cookies cannot be used to start programmes or to transmit viruses to a computer. On the basis of the information contained in cookies, we can make navigation easier for you and enable correct displaying of our websites.
Under no circumstances are the data recorded by us forwarded to third parties or a connection with personal data brought about without your consent.
7. Which data are recorded, processed and stored in a registration on our website / customer portal?
If you register on our website, some personal data such as surname, first name, address, contact and communication data like telephone number, e-mail address are collected for the use of our personalised services. As soon as you have registered with us, you can have access to contents and services which we only offer to registered users. In addition, registered users have the possibility of changing or erasing the data stated at the registration at any time (according to Art. 16 and Art. 17 GDPR). Naturally, we additionally give you information at any time about the personal data concerning you which we have stored. We will be pleased to rectify or erase them if you so request, to the extent that no statutory archiving periods contradict (according to Art. 6 subsection 1c GDPR). For contact in this connection, please use the contact data stated further above in this data protection declaration.
8. What is to be considered in the rendering of services for a charge on our website?
For the rendering of services at a charge, additional data are inquired by us, for example payment information, in order to carry out your order. We store these data in our systems until the statutory archiving periods have expired (according to point 4 of this data protection declaration).
8.1 Which duty to provision of data and which consequences of non-provision exist?
With a view to the rendering of services at a charge on our website (point 8):
In the course of our business relationships, you must provide the personal data which are necessary for the start and the performance of a business relationship and the fulfilment of the duties connected therewith or to collection of which we are obliged by law. Without these data, we will not be in a position to conclude the contract with you or to perform it as a rule.
9. How do we (technically) secure your data?
Security is an important matter for us. In order to protect your data during transmission, we use the encryption methods matching the current state of the art (e.g. SSL) via HTTPS.
10. What do you need to know about our comment function?
As soon as users leave comments on our website, not only this information, but also the time of its production and the user name previously chosen by the visitor to the website are stored. This is for our safety, as we can be made liable for illicit contents on our website, even if they have been produced by visitors.
11. What do you need to know about our newsletter?
If you have given us your implicit, voluntary consent, we will regularly send you our newsletter or comparable information by e-mail to the e-mail address which you have stated.
For receipt of the newsletter, a statement of your e-mail address is sufficient. In registration for receipt of our newsletter, the data stated by you are exclusively used for this purpose and not forwarded to third parties. Subscribers can also be informed by e-mail about matters which are important for the service or the registration (such as changes in the newsletter offer or technical matters).
To carry out an effective registration, we need a valid e-mail address. To verify whether the registration is actually being done by the owner of an e-mail address, we make use of the "double opt-in" method. For this, we record the order for the newsletter, the dispatch of a confirmation mail and the receipt of the reply requested with it. Further data are explicitly not recorded. The data are exclusively used for the dispatch of the newsletter and not forwarded to third parties.
You can withdraw your consent for the storage of your personal data and their use for the newsletter dispatch at any time, just as easily as giving the consent. In each newsletter, you will find a matching link for this. In addition, you can also de-register at any time directly on this website or informally notify us of your wish in this regard via the possibility of contact stated above in these data protection references.
12. What do you need to know about our contact form?
If you contact us with a view to questions of any kind by e-mail or by a contact form, you grant us your voluntary consent for the purpose of getting in touch. You confirm it with agreement to the data protection declaration. For this, statement of a valid e-mail address as well as the first und last name is necessary. This serves to assign the inquiry and the subsequent reply to the same. The statement of further data is optional and is also done voluntarily. The statements which you make are stored for the purpose of processing the inquiry and also for possible subsequent questions. When the inquiry made by you has been processed, your personal data are automatically erased.
13. What do you need to know about the use of LeadingReports?
This website uses LeadingReports for statistical evaluation of visitors' access. LeadingReports uses so-called cookies, i.e. text files which are stored on your computer and enable an analysis of the use of the website by you.
The data collected are exclusively provided to FORMAT Software Service GmbH in a processed form and are not forwarded to third parties outside FORMAT Software Service GmbH. Likewise, these data are not used for other purposes or even sold in any case. To the extent that IP addresses are recorded, they are anonymised without delay after recording by the last number block being deleted.
The servers used for the web analysis are exclusively operated in the sovereign territory of the Federal Republic of Germany. The rendering of the services by LeadingReports GmbH for FORMAT Software Service GmbH is subject to German and European data protection law and its internationally acknowledged high standards.
If you nevertheless do not agree to evaluation of your anonymised personal data, please click on the link below in order to object to the use of your data. Please remember that this is done by a cookie or a local storage entry being set and information being deposited in it which suppresses the collection of your anonymised use data. If you delete your browser cookies or use a different browser for your next visit, you must click on the link again in order to suppress the evaluation of your anonymised use data.
if IP addresses are collected, they are anonymised without delay after collection by deleting the last number blocks. The data collection and storage by LeadingReports GmbH for this internet site can be objected to at any time with effect for the future under io.leadingreports.de/exclude-ip.
14. What do you need to know about the use of Google Maps?
Our website uses Google Maps API for visual display of geographical information. In the use of Google Maps, data about the use of the map functions by visitors are also collected, processed and used by Google. Further information about the data processing by Google can be found in Google data protection references in the link deposited here. There, you can also change your personal data protection settings in the data protection centre.
Extensive instructions on the administration of your own data in connection with Google products can be found in the link deposited here.
15. What do you need to know about the use of Google reCAPTCHA?
We use "Google reCAPTCHA""(hereinafter: "reCAPTCHA") on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
reCAPTCHA is to verify whether data are input on our websites (e.g. in a contact form) by a human being or by an automated programme. For this purpose, reCAPTCHA analyses the website visitor's behaviour on the basis of various features. This analysis automatically starts as soon as the visitor accesses the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, duration of the visit to the website by the visitor or mouse movements made by the user). The data collected in the analysis are forwarded to Google.
The reCAPTCHA analyses completely run in the background. Website visitors are not informed that an analysis is taking place.
The data processing is done on the basis of Art. 6 subsection 1 lit. f GDPR. The website operator has a legitimate interest in protecting his web offers against abusive automated spying and against SPAM.
Further information on Google reCAPTCHA and the Google data protection declaration can be seen from the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.
16. What do you need to know about the embedded YouTube videos?
On some of our websites, we embed YouTube videos. The operator of the pertinent plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit a site with the YouTube plug-in, a connection to YouTube servers is brought about. In this, YouTube is informed about the sites you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out from your YouTube account beforehand.
If you have deactivated cookies for the Google-Ad programme, you will also not have to expect such cookies when watching the YouTube videos. But YouTube also stores non-personal use information in other cookies. If you like to prevent this, you must block the storage of cookies in the browser.
Further information on data protection at "YouTube" can be found in the provider's data protection declaration under: https://www.google.de/intl/de/policies/privacy/
17. Use of script libraries (Google Webfonts)
To show our contents correctly and graphically attractively on all browsers, we use script libraries and font libraries such as Google Webfonts (https://www.google.com/webfonts/) on these websites. Google Webfonts are transmitted to your browser's cache in order to avoid multiple loading. If the browser does not support Google Webfonts or suppresses access, contents are displayed in a standard font.
Access to script or font libraries automatically triggers a connection to the library's operator. It is theoretically possible that operators of such libraries collect data - although it is currently unclear whether and, if so, for what purposes.
The data protection guideline of the Google library operator can be found here: https://www.google.com/policies/privacy/
18. What do you need to know about Google AdWords?
Our website uses Google conversion tracking. If you have reached our website via an advert placed by Google, Google AdWords places a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an advert placed by Google. These cookies lose their validity after 30 days and do not serve personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user has clicked on the advert and has been forwarded to this page. Each Google AdWords customer receives a different cookie. Cookies can thus not be traced across the websites by AdWords customers. The information obtained with the help of the conversion cookies serves to produce conversion statistics for AdWords customers who have decided in favour of conversion tracking. The customers learn the total number of users who have clicked on their advert and have been forwarded to a page provided with a conversion tracking tag. However, they do not receive any information with which users can be identified personally.
If you would not like to participate in the tracking, you can reject the setting of a cookie necessary for this – e.g. by a browser setting which generally deactivates the automatic setting of cookies or set your browser so that the cookies from the "googleleadservices.com" domain are blocked.
Please remember that you are not allowed to delete the opt-out cookies as long as you do not want any recording of measured data. If you have deleted all your cookies in the browser, you must set the opt-out cookie in question again.
19. Links to other websites - Referrer Policy
Our website contains links to other websites and services. In this regard, the data protection directives of the providers of the websites or services in question apply. We have no influence on the fact that they comply with the data protection directives or contain a data protection declaration.
If a link to another (external) website is clicked, referrer information (amongst others the address of the site which is active) is transmitted to the target of the link and thus to the following website which has been clicked.
20. Are data transmitted to third countries?
Active transmission of personal data to third countries only takes place if this is necessary for the implementation of your orders.
21. Does automated decision-making take place (including profiling)?
To substantiate and to implement business relationships, we do not use any automated decision-making processes according to Article 22 GDPR as a matter of principle. If we do use this procedure in individual cases, we shall inform you about it separately, to the extent that this is required by law.
22. Do you have questions to our data protection coordinator?
If you have questions to our data protection coordinator, please get in touch with him directly by e-mail. You will find the contact data at the start of the data protection declaration. He will get in touch with you as quickly as possible.
23. Severability clause
If individual provisions of this data protection declaration or of data protection are incomplete, ineffective, unenforceable or later lose their legal effectivity, the validity of the remaining provisions shall not be affected. The ineffective provisions shall be replaced by the statutory directives