{"id":6227,"date":"2026-09-22T09:01:52","date_gmt":"2026-09-22T07:01:52","guid":{"rendered":"https:\/\/www.formatsoftware.de\/?page_id=6227"},"modified":"2026-09-22T09:11:16","modified_gmt":"2026-09-22T07:11:16","slug":"reporting-vulnerabilities","status":"publish","type":"page","link":"https:\/\/www.formatsoftware.de\/en\/reporting-vulnerabilities\/","title":{"rendered":"Reporting vulnerabilities"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><section class=\"hero hero--noimage  dark\" \n                style=\"background-color: ; \">\n         <div class=\"container-fluid hero__container\">\n            <div class=\"grid__row hero__row\">\n                <div class=\"grid__item col-12 col-md-6\">\n                                    <\/div>\n                <div class=\"grid__item col-12 col-md-6\">\n                    <div class=\"hero__content\">\n                        <h1 class=\"hero__header title title--bold\">\n                            Reporting vulnerabilities                                                        <span>under the Cyber Resilience Act<\/span>\n                                                    <\/h1>\n                        \n                                                   \n                    <\/div>\n                <\/div>\n            <\/div>\n         <\/div>\n        <\/section>    \n\t\t[vc_section element_spacing=&#8221;space&#8211;large&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]The security of our products and services is important to us, and we welcome reports of potential security vulnerabilities in digital offerings developed, provided or operated by FORMAT Software Service GmbH.<\/p>\n<p>You can use this form to responsibly report vulnerabilities in our software solutions, web applications, customer portals, APIs and product-related online services.<\/p>\n<p>To facilitate a swift investigation, please provide details of the affected solution or service, the version, the affected function or URL, whether the issue can be reproduced, and any potential impact. Please only access data or systems to the extent strictly necessary to demonstrate the vulnerability, and refrain from taking any actions that could compromise availability, stability or third parties.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]Please do not publish any details before we have agreed on a coordinated disclosure together.<\/p>\n<p>We will usually acknowledge receipt of your report within three working days, investigate the matter as quickly as possible and treat your information confidentially. We prioritise valid reports internally and will keep you informed of the progress of the investigation to an appropriate extent.<\/p>\n<p>Please note that FORMAT does not currently operate a bug bounty programme and that these guidelines do not constitute general permission to interfere with systems or data.[\/vc_column_text]        \n                    <a href=\"https:\/\/www.formatsoftware.de\/wp-content\/uploads\/2026\/09\/Coordinated-Vulnerability-Disclosure-Policy.pdf\"\n            title=\"Download Coordinated Vulnerability Disclosure Policy\"\n            target=\"_blank\">\n                <button class=\"button button--spacing button--invert \">\n                    Download Coordinated Vulnerability Disclosure Policy                                    <\/button>\n            <\/a>\n        \n        \n\t\t[\/vc_column][\/vc_row][\/vc_section][vc_section element_spacing=&#8221;space&#8211;medium&#8221;][vc_row][vc_column]        <div class=\"section-header\">\r\n            <hr class=\"divider divider--blue\">\r\n                            <div class=\"section-header__content\">\r\n                    <p class=\"paragraph paragraph--bold section-header__text\">Your report<\/p>\r\n                                    <\/div>\r\n                    <\/div> \r\n\t\t[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6230-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6230\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/6227#wpcf7-f6230-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6230\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6230-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<h3>Information about the vulnerability\n<\/h3>\n<p><label> Affected solution or service<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"solution\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"solution\" \/><\/span> <\/label>\n<\/p>\n<p><label> Affected version<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"version\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"version\" \/><\/span> <\/label>\n<\/p>\n<p><label> Affected URL, function, interface or component<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"component\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"component\" \/><\/span> <\/label>\n<\/p>\n<p><label> Description of the vulnerability*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Steps to reproduce the issue<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"reproduction\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"reproduction\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Potential impact<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"impact\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"impact\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Technical evidence such as screenshots, logs or proof of concept<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-193\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".png,.jpg,.jpeg,.pdf\" aria-invalid=\"false\" type=\"file\" name=\"file-193\" \/><\/span><\/label>\n<\/p>\n<hr \/>\n<h3>Your contact details in case we need to get in touch\n<\/h3>\n<p><label> Title*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-gender\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-gender\"><option value=\"Mr\">Mr<\/option><option value=\"Ms\">Ms<\/option><option value=\"Mx\">Mx<\/option><option value=\"Dr\">Dr<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> First name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-firstname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"given-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-firstname\" \/><\/span> <\/label>\n<\/p>\n<p><label> Last name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-lastname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"family-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-lastname\" \/><\/span> <\/label>\n<\/p>\n<p><label> Email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Phone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span> <\/label>\n<\/p>\n<p><label> Company<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"organization\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span> <\/label>\n<\/p>\n<p><button class=\"wpcf7-submit\"><span class=\"twentysixteen-child-custom-btn-text\">Submit<\/span><i class=\"twentysixteen-child-custom-icon fas fa-chevron-right \"><\/i><\/button>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[vc_column_text css=&#8221;&#8221;]Information regarding data protection and the information obligations under Articles 13 and 14 of the GDPR concerning the processing of your personal data can be found in the <a href=\"https:\/\/www.formatsoftware.de\/en\/privacy-policy\/\">privacy policy<\/a>.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section element_spacing=&#8221;space&#8211;large&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]The security of our products and services is important to us, and we welcome reports of potential security vulnerabilities in digital offerings developed, provided or operated by FORMAT Software Service GmbH. You can use this form to responsibly report vulnerabilities in our software solutions, web applications, customer portals, APIs and product-related online [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-6227","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Reporting vulnerabilities - FORMAT Software Service GmbH<\/title>\n<meta name=\"description\" content=\"Gem\u00e4\u00df Cyber Resilience Act bieten wir an dieser Stelle die M\u00f6glichkeit Hinweise auf m\u00f6gliche Schwachstellen an uns zu \u00fcbermitteln.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.formatsoftware.de\/en\/reporting-vulnerabilities\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reporting vulnerabilities\" \/>\n<meta property=\"og:description\" content=\"Gem\u00e4\u00df Cyber Resilience Act bieten wir an dieser Stelle die M\u00f6glichkeit Hinweise auf m\u00f6gliche Schwachstellen an uns zu \u00fcbermitteln.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.formatsoftware.de\/en\/reporting-vulnerabilities\/\" \/>\n<meta property=\"og:site_name\" content=\"FORMAT Software Service GmbH\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-22T07:11:16+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.formatsoftware.de\\\/en\\\/reporting-vulnerabilities\\\/\",\"url\":\"https:\\\/\\\/www.formatsoftware.de\\\/en\\\/reporting-vulnerabilities\\\/\",\"name\":\"Reporting vulnerabilities - 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